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Privacy Policy

Last updated: September 15, 2026

Parnell Custom Painting (“we,” “us,” or “our”) is a residential and commercial painting contractor located at 3260 Olu St, Honolulu, HI 96816. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

When you submit a contact or quote request form, we collect the information you provide, which may include your name, email address, phone number, the service you are requesting, and any message or project details you share with us.

We also automatically receive limited technical information from your browser, such as your IP address, device and browser type, referring page, and the pages you view. This helps us keep the site working and understand how it is used.

How We Use Information

We use the information we collect to:

  • Respond to your inquiry and answer questions
  • Prepare and provide estimates
  • Schedule, perform, and follow up on requested painting services
  • Communicate with you by phone, text, or email about your project
  • Operate, maintain, secure, and improve this website
  • Comply with legal obligations and enforce our terms

By providing your phone number you agree that we may call or text you about your estimate or project. Message and data rates may apply. Reply STOP at any time to opt out of texts.

Cookies and Tracking Technologies

We use cookies and similar technologies, such as pixels and local browser storage, to keep the site functioning, remember your cookie preference, measure site performance, and support advertising. Essential cookies are required for the site to work. Non-essential analytics and advertising cookies are used only if you accept them in our cookie banner.

You can clear or block cookies at any time through your browser settings. Blocking some cookies may affect how parts of the site function.

Advertising and Analytics

We may use Google Analytics, Google Ads, and similar advertising and analytics services. These services may set cookies or use other tracking technologies to measure website traffic, understand how visitors use the site, and show our ads to people who have visited this site.

These providers may collect information such as IP address, device identifiers, and browsing activity on this site. You can learn about Google’s practices and opt out of personalized advertising through Google’s ad settings and the Google Analytics opt-out browser add-on.

How We Share Information

We share information only as needed to operate our website and business, including with service providers that host the site, process form submissions, deliver email, provide analytics and advertising, and support our day-to-day operations. We may also disclose information when required by law or to protect our legal rights.

We do not sell your personal information for money. Some advertising and analytics technologies may be considered “sharing” for targeted advertising under certain laws; you can limit this by declining non-essential cookies.

Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep form submissions and project records only as long as needed to respond to your request, complete and support the work, and meet legal, tax, insurance, or recordkeeping requirements. After that we delete or archive the information.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information you submitted, and you may ask us to stop contacting you. To make a request, email parnellpainting@gmail.com or call (808) 398-0545. We will respond within a reasonable time and may need to verify your identity.

You can also decline non-essential cookies in our banner and adjust tracking settings in your browser.

Third-Party Services

This site may link to or rely on third-party services, such as map providers, review platforms, form and email delivery tools, and advertising and analytics providers. Their use of your information is governed by their own privacy policies, and we are not responsible for their practices.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised. Continued use of the site after changes means you accept the updated policy.

Contact Us

Parnell Custom Painting
3260 Olu St, Honolulu, HI 96816
Phone: (808) 398-0545
Email: parnellpainting@gmail.com